Skip to content
Join the StockAlpha waitlist →

Fix missing metadata

Lightroom keywords not showing?

By StockAlpha · Updated · 6 min read

Using Lightroom Classic? Check one photo’s applied tags, the keyword’s Include On Export setting and the JPEG export’s metadata selection. Then inspect a fresh JPEG and the agency’s populated fields. Follow the checks below to find the first missing step. Cloud and mobile Lightroom use different controls.

Start where the keywords first disappear

Choose one photograph with an accessible original. Write down its exact filename and a few accurate terms you expect to find. Keep the original and existing working sheet while investigating. The table gives you a starting point rather than a diagnosis of every possible fault.

Locate the missing-keyword step before changing settings
What you observeWhere to look next
The term exists in the catalogue, but not on the selected photoCheck the selected photo’s applied tags.
The photo has the term, but it is absent from the export previewCheck the keyword’s individual export controls.
Expected terms are absent from the saved JPEGCheck the export metadata selection, then inspect a fresh export.
The JPEG has the terms, but the submission fields do notCheck the agency import stage and any separate CSV.

1. Check one selected photograph in Lightroom Classic

In the Library module, select one photo and look at its Keywording panel. The Keyword List describes the catalogue; a term’s presence there does not mean it is applied to this particular frame. With several photos selected, an asterisk can indicate a term that is not shared by all of them.

Review the actual subject and crop before adding a missing term. An organisational label for a whole trip may be useful privately without accurately describing every photograph. Avoid copying the complete catalogue dictionary into an image’s keywords.

2. Check the keyword’s export controls

Open the tag’s settings from the Keyword List. Include On Export controls whether that term accompanies an export. Separate options govern parent terms and synonyms. Review the Keywording panel’s Will Export view to see the intended output rather than assuming every level of a hierarchy will appear.

Keep these choices deliberate. For example, an internal project label may stay private while an accurate subject name exports. The aim is to recover useful public metadata, not to publish every organisational tag.

3. Inspect the JPEG export’s metadata selection

For a JPEG, review the Metadata section of the export dialog. A selection restricted to copyright, or copyright and contact details, leaves out descriptive keywords. All and All Except Camera Raw & Camera Info retain descriptive metadata; review which personal details should accompany the file before exporting. Location removal is a separate GPS control; also inspect place names written into titles or keywords.

Export one fresh JPEG into a separate test folder with an unmistakable filename. Compare that file with the expected terms. This avoids confusing an earlier export with the file produced after a setting change. Record the application version and settings in the downloadable checklist.

4. Compare the saved JPEG with the agency’s fields

Inspect the saved JPEG with a metadata-aware application. A viewer with no displayed keyword field is not conclusive evidence that the data is absent. If necessary, import the test JPEG into a separate Lightroom Classic test catalogue and examine its keywords without overwriting the original catalogue.

For an existing original, catalogue metadata and information written to the file can differ. Adobe documents how to save metadata to files or XMP sidecars. A sidecar is a different output from a newly exported JPEG; do not assume that sending a RAW file’s sidecar updates a separate JPEG delivery.

Once the JPEG has the expected terms, examine the actual agency submission fields. A separate CSV must match the uploaded filenames and the destination’s columns. Recheck the populated fields before submission; this guide does not inspect an agency account or guarantee that it imports every metadata field.

Keep a short record of the result

Record four observations for your test photograph: applied tags, expected exported terms, saved JPEG metadata, and the submission fields. Repeat only the step that is still missing information. Keep the successful settings with the batch before returning to the rest of the library.

If the discrepancy remains, save the exact symptoms, app version, settings and a non-sensitive test file for the relevant support team. A catalogue dictionary export is a list for managing keywords; it is not a completed per-image stock submission sheet.

Sources and editorial approach

These field notes combine linked agency guidance with StockAlpha’s planning suggestions. Read our evidence and method for how we distinguish sources from interpretation.

Keep your next shoot moving.

Find your direction6 min read

Find your direction.

How to find stock photography shoot ideas

Find a stock photography idea you can actually shoot. Includes an at-home brief, three composition prompts and a five-minute selection exercise.

Read the guide
Plan the shoot6 min read

Plan the shoot.

How to plan a stock photoshoot

Plan a manageable stock photoshoot with a worked 60-minute home session, a purposeful shot list and checks for review, metadata and submission.

Read the guide
Describe your work8 min read

Describe your work.

Stock photography keywords: examples and a worksheet

Learn what photography keywords mean, review stock photo tags with worked examples and download a worksheet for titles, keywords and final-crop checks.

Read the guide
Prepare to submit8 min read

Prepare to submit.

Your first stock photography submission: a practical checklist

Prepare your first stock photo submission with current Adobe Stock and Shutterstock file requirements, metadata checks and a downloadable checklist.

Read the guide
Use the planner7 min read

Use the planner.

How to use the StockAlpha shoot planner

Follow the StockAlpha planner from equipment and access to a saved, downloadable shoot plan. A practical walkthrough with screenshots of the working product.

Read the guide
Start with stock7 min read

Start with stock.

How to start earning from stock photography

A beginner’s guide to earning extra income from stock photography: understand licensing, prepare a first batch, compare royalties and track the work and costs.

Read the guide
Understand the income6 min read

Understand the income.

Is stock photography passive income?

Understand the upfront work, ongoing portfolio tasks and potential for repeat licensing income from stock photos, with a practical time-and-cost exercise.

Read the guide
Choose your first agency7 min read

Choose your first agency.

Adobe Stock vs Shutterstock for contributors: where to start

Compare Adobe Stock and Shutterstock photo requirements, keywording and royalties. Choose a first agency and prepare a small practice batch with a checklist.

Read the guide
Use your archive10 min read

Use your archive.

Sell photos from your existing library

Prepare photos you already own for stock licensing. Download a free archive assessment, ten-photo tracker and practical submission instructions.

Includes Ad referral links

Read the guide
Prepare your archive8 min read

Prepare your archive.

Lightroom export settings for stock photography: files and metadata

Prepare an existing Lightroom collection for stock photography. Check JPEG exports, retain useful keywords and use Adobe Stock or Shutterstock CSV templates.

Read the guide
Review travel photographs7 min read

Review travel photographs.

How to sell travel photos online from your archive

Sell travel photos online through stock licensing. Review your existing originals, choose an agency route and prepare a pilot with a free caption worksheet.

Read the guide
Track your portfolio6 min read

Track your portfolio.

Track stock photo submissions across multiple agencies

Use a stock photography portfolio tracker to record submissions, approvals and public listings. Check exclusivity before considering another agency.

Read the guide
Download a CSV template6 min read

Download a CSV template.

Shutterstock CSV template: free download

Download a free Shutterstock CSV template. See the seven columns, a practice row, filename checks and how to troubleshoot metadata uploads.

Read the guide

14 field notes. View the full library.